• You'll receive an email from us shortly with all the details, including your order number.
• When you order is all packed and ready to be shipped, we will send out an email with the tracking link.
• The link will take you to our shipping partner page where you can keep an eye on your order's journey and know exactly when to expect it

• We try to process your orders within 3-5 days, but during busy times it may take a bit longer. We will do our best to get your order to you as quickly as possible.
• Our courier partners are efficient and dependable. On average, it takes just 4-5 days for delivery to most locations. 
• In case of any unexpected delay, we'll make sure to reach out to you via email or phone to keep you in the loop.

No problem at all if you need to make a change to your shipping details after placing your order! Just drop us a line with your order number and we'll take care of the rest. We will get back to you within a few hours to confirm the update.

Click here to get in touch

Email

hello@thebicyclist.in

(For any enquiries, you can leave an email and we will get back to you within 12 hours.)

Call Us At

9910-9019-61

(We are available between 10am to 7pm Indian Standard Time from Monday to Friday.)

Studio Address

The Bicyclist,

1st Floor, 7/8, Radha Krishna Apartment, Mandi Road,

New Manglapuri, Sultanpur,

New Delhi - 110030

(Please Note: We Do Not have a showroom yet, you can leave us an email or give us a call to get in touch)

• We have a 7 day exchange policy.
• Customised Items are not Eligible for Exchange.
• To request for a replacement please write to us with your order number and the reason for the return.
• You will need to provide us the pick-up address and a pick-up will be arranged from our end.
• Incase of a Refund, it will take 2-3 days for the amount to be reflected in your account.
• For more details you can refer to our Exchange Policy

Your FAQ content here

• All our designs are handcrafted with the upmost care.
• They are designed to last a lifetime with proper care.
• We provide a Replacement Guarantee for all the hardware & meatal fittings.
• Leather is a natural material & sometimes there might be small marks, these marks are not damages but unique signatures.